Terms And Conditions | Read Sale & Return Policy

Apr 3, 2020
About Us

Introduction

Welcome to Lance Keller's website, your ultimate destination for all your hunting and shooting needs. We understand the importance of providing top-notch services and products to our customers. To ensure a smooth and satisfactory experience, we have established comprehensive terms and conditions, including a detailed sale and return policy.

Our Commitment to Quality

At Lance Keller, we strive to deliver the highest quality products and services in the sports - hunting and shooting industry. Our team is dedicated to ensuring that every item we offer meets the highest standards of performance and durability. We carefully select our inventory from reputable manufacturers to guarantee the satisfaction of our customers.

Sale Policy

When it comes to purchasing products from Lance Keller, we want to make sure you have a clear understanding of our sale policy. Here are the key points to consider:

1. Ordering Process

Our website offers a user-friendly ordering process that allows you to easily browse and select the products you need. Simply add the items to your cart, proceed to checkout, and fill in the required information. We accept various payment methods for your convenience, ensuring a seamless shopping experience.

2. Pricing

We strive to offer competitive prices for all our products without compromising quality. Our pricing is transparent, and any applicable taxes or fees will be clearly stated during the checkout process. We regularly update our prices to reflect market trends and ensure that you get the best value for your money.

3. Shipping and Delivery

We understand the excitement of receiving your order promptly. We offer reliable and efficient shipping services to ensure your products arrive in a timely manner. The estimated delivery time will be provided during the checkout process, and tracking information will be shared once your order is shipped. Should any unexpected delays occur, we will promptly notify you and work towards a resolution.

4. Returns and Exchanges

While we strive to meet your expectations, we understand that there may be instances where you need to return or exchange a product. Our return policy allows you to do so within 30 days of purchase, provided that the item is unused, in its original condition, and accompanied by proof of purchase. We aim to process returns and exchanges promptly to ensure your satisfaction.

Return Policy

At Lance Keller, we want you to have the best possible experience with our products. Our return policy is designed to provide you with peace of mind and hassle-free returns. Here's what you need to know:

1. Eligibility

To be eligible for a return, the product must meet the following criteria:

  • The item must be unused and in the same condition as when you received it.
  • The product must be returned within 30 days of purchase.
  • Proof of purchase, such as the original receipt, must be provided.

2. Returns Process

If you wish to return a product, please follow these steps:

  1. Contact our customer support team to initiate the return process.
  2. Provide your order details and the reason for the return.
  3. Once your return request is approved, carefully package the item and ensure it is adequately protected for shipping.
  4. Ship the product back to us using a reliable and trackable shipping method.
  5. Once we receive the returned item, we will inspect it to ensure it meets the return eligibility criteria.
  6. If the return is approved, we will initiate the refund process according to your original payment method. Please note that it may take some time for the refund to reflect in your account, depending on your bank or payment provider.

3. Exchanges

If you wish to exchange a product for a different size, color, or model, please follow the same process as mentioned above. Once we receive and verify the returned item, we will promptly process the exchange and arrange for the shipment of the new product to you.

4. Exceptions

While we strive to accommodate all return requests, there are certain exceptions to our policy:

  • Used or damaged items are not eligible for return or exchange.
  • Products that are customized or personalized specifically for you cannot be returned unless they arrive damaged or defective.

Conclusion

Thank you for choosing Lance Keller as your trusted source for all your sports - hunting and shooting needs. We are committed to providing exceptional products, excellent customer service, and a hassle-free shopping experience. By reading and understanding our comprehensive sale and return policy, you can make informed decisions and have peace of mind throughout your journey with us.

Unknown
It's important to have a smooth experience as a customer. The comprehensive terms and conditions help in setting the right expectations.
Nov 7, 2023
Scott
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Oct 28, 2023
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Oct 25, 2023
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Oct 14, 2023
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Oct 6, 2023
Sarah
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Oct 4, 2023
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Sep 27, 2023
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Providing a satisfactory experience is key to retaining customers. Thumbs up for the customer-centric approach! ?
Sep 17, 2023
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Aug 25, 2023
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Aug 9, 2023
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Jul 27, 2023
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Jul 20, 2023
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Jun 20, 2023
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Jun 14, 2023
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Jun 10, 2023
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Jun 8, 2023
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May 5, 2023
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Apr 15, 2023
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Mar 25, 2023
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Mar 14, 2023
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Dec 29, 2022
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Dec 16, 2022
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Dec 6, 2022
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Nov 11, 2022
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Sep 25, 2022
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Sep 16, 2022
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Jul 23, 2022
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May 6, 2022
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May 4, 2022
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Apr 18, 2022
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Apr 16, 2022
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Apr 11, 2022
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Apr 10, 2022
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Mar 28, 2022
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Mar 19, 2022
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Jan 25, 2022
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Jan 10, 2022
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Jan 4, 2022
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Dec 12, 2021
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Nov 28, 2021
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Nov 19, 2021
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Sep 22, 2021
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Sep 1, 2021
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Jul 8, 2021
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Jun 30, 2021
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May 30, 2021
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May 4, 2021
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May 2, 2021
Eddie Owner
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Mar 16, 2021
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Jan 16, 2021
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Jan 4, 2021
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Dec 26, 2020
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Dec 6, 2020
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Nov 27, 2020
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Nov 16, 2020
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Nov 13, 2020
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Oct 3, 2020
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Sep 30, 2020
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Sep 9, 2020
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Sep 6, 2020
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Sep 2, 2020
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Aug 16, 2020
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Jul 15, 2020
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The clarity and fairness of your terms and conditions are commendable. It shows your dedication to customer satisfaction.
Jun 23, 2020
Byron Mattingly
Always good to know the policies before buying. Thanks for providing the necessary information.
Apr 17, 2020