Terms And Conditions | Read Sale & Return Policy
About Us
Introduction
Welcome to Lance Keller's website, your ultimate destination for all your hunting and shooting needs. We understand the importance of providing top-notch services and products to our customers. To ensure a smooth and satisfactory experience, we have established comprehensive terms and conditions, including a detailed sale and return policy.
Our Commitment to Quality
At Lance Keller, we strive to deliver the highest quality products and services in the sports - hunting and shooting industry. Our team is dedicated to ensuring that every item we offer meets the highest standards of performance and durability. We carefully select our inventory from reputable manufacturers to guarantee the satisfaction of our customers.
Sale Policy
When it comes to purchasing products from Lance Keller, we want to make sure you have a clear understanding of our sale policy. Here are the key points to consider:
1. Ordering Process
Our website offers a user-friendly ordering process that allows you to easily browse and select the products you need. Simply add the items to your cart, proceed to checkout, and fill in the required information. We accept various payment methods for your convenience, ensuring a seamless shopping experience.
2. Pricing
We strive to offer competitive prices for all our products without compromising quality. Our pricing is transparent, and any applicable taxes or fees will be clearly stated during the checkout process. We regularly update our prices to reflect market trends and ensure that you get the best value for your money.
3. Shipping and Delivery
We understand the excitement of receiving your order promptly. We offer reliable and efficient shipping services to ensure your products arrive in a timely manner. The estimated delivery time will be provided during the checkout process, and tracking information will be shared once your order is shipped. Should any unexpected delays occur, we will promptly notify you and work towards a resolution.
4. Returns and Exchanges
While we strive to meet your expectations, we understand that there may be instances where you need to return or exchange a product. Our return policy allows you to do so within 30 days of purchase, provided that the item is unused, in its original condition, and accompanied by proof of purchase. We aim to process returns and exchanges promptly to ensure your satisfaction.
Return Policy
At Lance Keller, we want you to have the best possible experience with our products. Our return policy is designed to provide you with peace of mind and hassle-free returns. Here's what you need to know:
1. Eligibility
To be eligible for a return, the product must meet the following criteria:
- The item must be unused and in the same condition as when you received it.
- The product must be returned within 30 days of purchase.
- Proof of purchase, such as the original receipt, must be provided.
2. Returns Process
If you wish to return a product, please follow these steps:
- Contact our customer support team to initiate the return process.
- Provide your order details and the reason for the return.
- Once your return request is approved, carefully package the item and ensure it is adequately protected for shipping.
- Ship the product back to us using a reliable and trackable shipping method.
- Once we receive the returned item, we will inspect it to ensure it meets the return eligibility criteria.
- If the return is approved, we will initiate the refund process according to your original payment method. Please note that it may take some time for the refund to reflect in your account, depending on your bank or payment provider.
3. Exchanges
If you wish to exchange a product for a different size, color, or model, please follow the same process as mentioned above. Once we receive and verify the returned item, we will promptly process the exchange and arrange for the shipment of the new product to you.
4. Exceptions
While we strive to accommodate all return requests, there are certain exceptions to our policy:
- Used or damaged items are not eligible for return or exchange.
- Products that are customized or personalized specifically for you cannot be returned unless they arrive damaged or defective.
Conclusion
Thank you for choosing Lance Keller as your trusted source for all your sports - hunting and shooting needs. We are committed to providing exceptional products, excellent customer service, and a hassle-free shopping experience. By reading and understanding our comprehensive sale and return policy, you can make informed decisions and have peace of mind throughout your journey with us.
